All businesses, regardless of their size, rely on their telephone and communications systems. Chesterfield's experience, in voice data cabling, analogue and digital telephone systems, voicemail and call logging products enables us to provide a tailored solution.

We will guide you through the process providing consultancy, installation and training to obtain the optimum performance from your new equipment.

Panasonic Range

Businesses today use communications systems that work together with IT, combining a voice and data solution to gain competitive advantage.

The hybrid IP PBX from Panasonic provides the most efficient and cost effective result by using the same wide area network (WAN) for voice and data. By combining PBX reliability and IP technology the KX-TDA drives cost savings through efficiency both now and in the future.

The KX-TDA systems are available in several sizes providing excellent features to meet business requirements and also expand to meet the future needs for growth and change.

Messaging on Hold

The 'Panasonic Messaging on Hold Solution' can create greater productivity from your telephone system whilst customers are on hold.

The advanced features are simple and easy to use providing you with the opportunity to:

Sell to your customers whilst they are on hold

Increase sales by cross selling

Improve your company image

Enhance customer satisfaction

Answer frequently asked questions

Improve the efficiency of your business

Make public announcements via your telephone system

Call Logging and Recording

Panasonic's recording solution is the most cost effective on the market.

Used in a wide variety of business sectors our PC based solution provides call centres with a simple and reliable method of logging, monitoring or analysing calls, or even using them for training purposes.

Voicemaster provides a powerful feature list to meet all recording requirements including:

live monitoring
search and playback
instant recall
remote access LAN/WAN
storage and archiving
quality control
reporting and file management

and much more.

Installed and configured on any PC you can tailor your own logging system. Alternatively, you can choose from one of our recording turnkey systems such as a mini or mid tower PC, industrial rack mount, or a portable system with built in monitor, keyboard and mouse.

VOiP, IP Telephony

VOiP stands for 'voice over internet protocols'. It is a way of sending voice calls over the internet either using a software or hardware telephone.

VOiP can be implemented in two ways depending on your requirements.

For basic communication simply connect our routing adaptors, with their handsets, to existing broadband connections and start conversing with other offices for free. The application is ideally suited for point-to-point connections such as offices to home workers or inter-branch for voice traffic. With no need for expensive hardware you can also connect to your existing phone system and dial out using any existing handsets. What could be simpler?

The second application involves the connection and installation of a VoiP enabled telephone system. This is where quality of communication is of paramount importance either between your own sites / branches or making outside calls across the Public Telephone Network. In this instance, a site survey would be essential to determine your requirements.

VoiP offers an organisation the capability of consolidating communications between offices, reducing costs.

Structured Cabling

Category 5/6 structured cabling is a standard enabling the connection of all telephone and computer peripherals in a single, easy to manage system.

Chesterfield associates can provide a quotation following an extensive survey to determine how many points are required, how the calls will be routed and how it will be enclosed.

View our low cost call charges »